New Minecraft Launcher Launcher Comes With A Grey Screen

System Restore is your first line of defense. It can bring you back to a point before a problem began like a time machine. You can always undo it if it isn't working. Read more about it in the tutorial above , and then try restoring back to before the issue started. If System Restore is not enabled on C drive, then do that now to ensure it is available in the near future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

Even if you've already tried the steps I suggest I suggest you repeat them in the order I suggest.

1) Run the Store apps troubleshooter from Settings > Update & Security Troubleshoot.

2) Search for and install game updates on Microsoft Store app > Hub (three dots at the top right) > Updates.

3) Reset Minecraft in Windows Settings > Applications > Apps and Features > Minecraft > Advanced Option > Repair or Reset. Restart your computer and try again. Minecraft

If none of those work, uninstall Minecraft from Settings above, restart your PC then reinstall the program from MS Store Hub (three dots at top right of Store app) > My Library.

4) The Display driver is so critical that updating it is sometimes not enough. Let's try everything to ensure it's functioning properly:

Update the driver for the Display via the PC or the Display adapter maker's Support Downloads website to find your exact model number, HP Serial Number or Dell Service Tag - from the sticker on your PC.

While there, look for newer chipset, BIOS/UEFI firmware (very crucial), network and sound, USB3 and other drivers, comparing to the ones currently installed in Device Manager reached by right clicking on the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/... or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e... or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues, one solution that works is to roll back or uninstall the driver on the Display Device > Driver tab, then restart your PC to install the driver.

You can also test older drivers by going to Device Manager > Display device> Driver tab > Update Driver > Browse > Let Me Pick.

You'll know that you've tried everything except to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

5) If nothing else helps then contact Minecraft Support here: https://help.minecraft.net/hc/en-us/requests/new

I hope you find this useful. Feel free to contact me with any questions and keep me informed. If you're not willing to judge whether my post resolved your problem, I will keep working with you until you are satisfied.

______________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. These sites appear to be reliable and secure information. Be aware of ads on websites that promote products that are often classified as PUPs (Potentially Unwanted Products). Research thoroughly any product that is advertised on the websites before you decide to download and install it.